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Terms and conditions

Payment

To Confirm the booking you have to pay the 100% of the booking. Once your on request booking has been confirmed the deadline payment is three days. Then you have to pay the 100% amount.

General conditions

1.The client / user shall be liable for the authenticity of the information provided to the system for carrying out the booking and specifically for the veracity of the credit card data.

2. The client / user shall be liable for the email address and / or other forms of contact and for all intents and purposes shall be accepted as correct for any type of notification.

3. The client / user authorizes the establishment/s of their choice to charge their credit card total of the booking and / or the cancellation and / or modification expenses, if applicable, as stated in the terms published on this website.

4. Before confirming the final booking and proceeding with your payment, make sure you have chosen exactly what you want because the services to be received shall exclusively be those appearing in the confirmation. It might be impossible to modify them afterwards.

5. Any modification and / or cancellation of your booking must be made via the system through the booking code stated on your service voucher.

6. The booking contract shall be understood as taking effect between the client and the contracted establishment, and ITRIP LLC shall act simply as a marketing platform and not provide any hotel services, guides, receptive agents, etc. whatsoever.

7. ITRIP LLC only publishes information, descriptions, prices and other data provided by the hotels, and in no way shall be liable for its veracity or accuracy, or for any other aspect. Any complaint referring to this should be made to the establishment in question.

8. Confirmation of your automatic system-made booking is subject to the collection of your credit card payment charged by the hotel and, if this is not possible, the booking may be cancelled at any moment, following an email notification sent to the address you provided.

9. Booking cancellation costs might arise depending on the conditions imposed by each establishment.

10. Any discrepancy arising between the user and ITRIP LLC shall be governed by the current legislation in the Autonomous Community of the KINGDOM OF SAUDI ARABIA , and / or by the jurisdiction of the competent authorities and / or Courts.

11. The information you provide is strictly confidential and shall be made available exclusively to the hotel/s of your choice. It shall not be used for any other purpose other than that of ITRIP LLC. Even so, ITRIP LLC cannot be held responsible for the use of this data by the establishments of your choice, and takes for granted the diligence for its use and custody.

12. The information contained in this website might include mistakes in transcription, translation, and / or misprints of some other type, computer breakdowns, operability, and / or other similar matters and no liability shall be accepted for them.

13. When confirming the booking, you will be requested to accept these general conditions, which shall be understood as the only ones valid and any booking and / or its modification shall be subject to them.

14. Any notification for ITRIP LLC should be made by using the telephone or fax numbers and / or email address provided for this purpose on this website and are the only ones that are valid.

Payment Gateway Terms and Conditions (T&C)

  1. Any dispute or claim arising out of or in connection with this website shall be governed and construed inaccordance with the laws of Kingdom of Saudi Arabia
  2. Kingdom of Saudi Arabia is our country of domicile” and governing law is the local law.
  3. Customer using the website who are Minor /under the age of 18 shall not register as a User of thewebsite and shall not transact on or use the website.
  4. We accept payments online using Visa and MasterCard credit/debit card in SAR.
  5. The cardholder must retain a copy of transaction records and Merchant policies and rules.
  6. User is responsible for maintaining the confidentiality of his account.
  7. The Website Policies and Terms & Conditions may be changed or updated occasionally to meet therequirements and standards. Therefore the Customers’ are encouraged to frequently visit these sectionsin order to be updated about the changes on the website. Modifications will be effective on the day theyare posted

Privacy Policy

  1. All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared,rented or leased to any third parties.
  2. If you make a payment for our products or services on our website, the details you are asked to submitwill be provided directly to our payment provider via a secured connection.
  3. Merchant will not pass any debit/credit card details to third parties.
  4. Merchant takes appropriate steps to ensure data privacy and security including through various hardwareand software methodologies. However, www.itrip-online.com cannot guarantee the security of any information that is disclosed online.
  5. The merchant is not responsible for the privacy policies of websites to which it links. If you provide anyinformation to such third parties different rules regarding the collection and use of your personalinformation may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.
  6. Some of the advertisements you see on the Site are selected and delivered by third parties, such as adnetworks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy. Kindly remove any other statements that contradicts with the above statements.

ITRIP LLC will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of Kingdom of Saudi Arabia.

Multiple transactions may result in multiple postings to the cardholder’s monthly statement.

Refund Policy

  1. Refunds will be made onto the original mode of payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card.
 

Supplier booking & Agent terms of use

Additional supplier booking terms of use.

Additional supplier agent terms of use.

Solutions for the tourism industry

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